{"id":1355,"date":"2020-06-19T10:15:22","date_gmt":"2020-06-19T07:15:22","guid":{"rendered":"https:\/\/www.iceht.forth.gr\/?page_id=1355"},"modified":"2023-05-05T12:07:40","modified_gmt":"2023-05-05T09:07:40","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/www.iceht.forth.gr\/en\/technical-support\/","title":{"rendered":"Technical Support"},"content":{"rendered":"<p>Technical Support Services (TSS) provide a full range of support and technical services for the operation of the overall ICE-HT infrastructure and laboratory facilities. Three major types of technical-level support can be identified:<\/p>\n<h2 class=\"block-elem styled-heading\">Machine Workshop<\/h2>\n<p>The main tasks of the machine workshop are the following:<\/p>\n<ul>\n<li>Mechanical design and development of new devices and setups<\/li>\n<li>Repair and maintenance of lab facilities and construction of parts and accessories for laboratory setups<\/li>\n<li>Processing and shaping of metal parts<\/li>\n<li>Technical support of research labs<\/li>\n<\/ul>\n<style type=\"text\/css\">\n#foogallery-gallery-32294 { --fg-gutter: 10px; }<\/style>\n\t\t\t<div class=\"foogallery foogallery-container foogallery-default foogallery-lightbox-foogallery fg-center fg-default fg-ready fg-light fg-border-thin fg-shadow-outline fg-loading-default fg-loaded-fade-in\" id=\"foogallery-gallery-32294\" data-foogallery=\"{&quot;item&quot;:{&quot;showCaptionTitle&quot;:true,&quot;showCaptionDescription&quot;:true},&quot;lazy&quot;:false,&quot;src&quot;:&quot;src&quot;,&quot;srcset&quot;:&quot;srcset&quot;}\" style=\"--fg-title-line-clamp: 0; --fg-description-line-clamp: 0;\" >\n\t<div class=\"fg-item fg-type-image fg-loaded\"><figure class=\"fg-item-inner\"><a data-attachment-id=\"32260\" data-type=\"image\" class=\"fg-thumb\"><span class=\"fg-image-wrap\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.iceht.forth.gr\/wp-content\/uploads\/cache\/Infrastructure\/mechanical-workshop\/TSN7075\/2416893771.jpg\" alt=\"A person working on a machine\" height=\"300\" width=\"450\" class=\"skip-lazy fg-image\" loading=\"eager\"><\/span><span class=\"fg-image-overlay\"><\/span><\/a><\/figure><div class=\"fg-loader\"><\/div><\/div><div class=\"fg-item fg-type-image fg-loaded\"><figure class=\"fg-item-inner\"><a data-attachment-id=\"32274\" data-type=\"image\" class=\"fg-thumb\"><span class=\"fg-image-wrap\"><img decoding=\"async\" src=\"https:\/\/www.iceht.forth.gr\/wp-content\/uploads\/cache\/Infrastructure\/mechanical-workshop\/TSN7069\/4259964083.jpg\" alt=\"Machinery of our workshop\" height=\"300\" width=\"450\" class=\"skip-lazy fg-image\" loading=\"eager\"><\/span><span class=\"fg-image-overlay\"><\/span><\/a><\/figure><div class=\"fg-loader\"><\/div><\/div><div class=\"fg-item fg-type-image fg-loaded\"><figure class=\"fg-item-inner\"><a data-attachment-id=\"32272\" data-type=\"image\" class=\"fg-thumb\"><span class=\"fg-image-wrap\"><img decoding=\"async\" src=\"https:\/\/www.iceht.forth.gr\/wp-content\/uploads\/cache\/Infrastructure\/mechanical-workshop\/TSN7068\/2905742718.jpg\" alt=\"workshop&#039;s tools\" height=\"300\" width=\"450\" class=\"skip-lazy fg-image\" loading=\"eager\"><\/span><span class=\"fg-image-overlay\"><\/span><\/a><\/figure><div class=\"fg-loader\"><\/div><\/div><div class=\"fg-item fg-type-image fg-loaded\"><figure class=\"fg-item-inner\"><a data-attachment-id=\"32270\" data-type=\"image\" class=\"fg-thumb\"><span class=\"fg-image-wrap\"><img decoding=\"async\" src=\"https:\/\/www.iceht.forth.gr\/wp-content\/uploads\/cache\/Infrastructure\/mechanical-workshop\/TSN7067\/4020451.jpg\" alt=\"view of the Institute&#039;s workshop\" height=\"300\" width=\"450\" class=\"skip-lazy fg-image\" loading=\"eager\"><\/span><span class=\"fg-image-overlay\"><\/span><\/a><\/figure><div class=\"fg-loader\"><\/div><\/div><\/div>\n\n<p class=\"align-center\">The technical personnel of the\u00a0<abbr title=\"Technical Support Services\">TSS<\/abbr> is well trained to provide assistance with research projects and to build specialized instruments.<\/p>\n<h2 class=\"block-elem styled-heading\">Electronics Workshop<\/h2>\n<p>The main tasks of the electronics workshop are the following:<\/p>\n<ul>\n<li>Maintenance and repair of electrical and electronic equipment<\/li>\n<li>Identification of hardware faults in laboratory setups and repair<\/li>\n<li>Design and implementation of new laboratory devices (at the level of electronics and automation)<\/li>\n<li>Troubleshooting and repair of internal communication network<\/li>\n<li>Electronic applications to support research experiments<\/li>\n<li>Contribution to the design, development, and construction of scientific devices for laboratory use<\/li>\n<\/ul>\n<style type=\"text\/css\">\n#foogallery-gallery-32298 { --fg-gutter: 10px; }<\/style>\n\t\t\t<div class=\"foogallery foogallery-container foogallery-default foogallery-lightbox-foogallery fg-center fg-default fg-ready fg-light fg-border-thin fg-shadow-outline fg-loading-default fg-loaded-fade-in\" id=\"foogallery-gallery-32298\" data-foogallery=\"{&quot;item&quot;:{&quot;showCaptionTitle&quot;:true,&quot;showCaptionDescription&quot;:true},&quot;lazy&quot;:false,&quot;src&quot;:&quot;src&quot;,&quot;srcset&quot;:&quot;srcset&quot;}\" style=\"--fg-title-line-clamp: 0; --fg-description-line-clamp: 0;\" >\n\t<div class=\"fg-item fg-type-image fg-loaded\"><figure class=\"fg-item-inner\"><a data-attachment-id=\"32245\" data-type=\"image\" class=\"fg-thumb\"><span class=\"fg-image-wrap\"><img decoding=\"async\" src=\"https:\/\/www.iceht.forth.gr\/wp-content\/uploads\/cache\/Infrastructure\/electrical-workshop\/TSN7772\/1650317997.jpg\" alt=\"View of the Institute&#039;s electronics workshop\" height=\"300\" width=\"450\" class=\"skip-lazy fg-image\" loading=\"eager\"><\/span><span class=\"fg-image-overlay\"><\/span><\/a><\/figure><div class=\"fg-loader\"><\/div><\/div><div class=\"fg-item fg-type-image fg-loaded\"><figure class=\"fg-item-inner\"><a data-attachment-id=\"32244\" data-type=\"image\" class=\"fg-thumb\"><span class=\"fg-image-wrap\"><img decoding=\"async\" src=\"https:\/\/www.iceht.forth.gr\/wp-content\/uploads\/cache\/Infrastructure\/electrical-workshop\/TSN7773\/2035872395.jpg\" alt=\"A person working in the electronics workshop\" height=\"300\" width=\"450\" class=\"skip-lazy fg-image\" loading=\"eager\"><\/span><span class=\"fg-image-overlay\"><\/span><\/a><\/figure><div class=\"fg-loader\"><\/div><\/div><div class=\"fg-item fg-type-image fg-loaded\"><figure class=\"fg-item-inner\"><a data-attachment-id=\"32238\" data-type=\"image\" class=\"fg-thumb\"><span class=\"fg-image-wrap\"><img decoding=\"async\" src=\"https:\/\/www.iceht.forth.gr\/wp-content\/uploads\/cache\/Infrastructure\/electrical-workshop\/TSN7771\/4017939504.jpg\" alt=\"Tools of the electronics workshop\" height=\"300\" width=\"450\" class=\"skip-lazy fg-image\" loading=\"eager\"><\/span><span class=\"fg-image-overlay\"><\/span><\/a><\/figure><div class=\"fg-loader\"><\/div><\/div><div class=\"fg-item fg-type-image fg-loaded\"><figure class=\"fg-item-inner\"><a data-attachment-id=\"32233\" data-type=\"image\" class=\"fg-thumb\"><span class=\"fg-image-wrap\"><img decoding=\"async\" src=\"https:\/\/www.iceht.forth.gr\/wp-content\/uploads\/cache\/Infrastructure\/electrical-workshop\/TSN7778\/1484773911.jpg\" alt=\"A person using the tools of the electronics workshop\" height=\"300\" width=\"450\" class=\"skip-lazy fg-image\" loading=\"eager\"><\/span><span class=\"fg-image-overlay\"><\/span><\/a><\/figure><div class=\"fg-loader\"><\/div><\/div><\/div>\n\n<p>&nbsp;<\/p>\n<h2 class=\"block-elem styled-heading\">Technical Service Department<\/h2>\n<p>The Technical Service Department is in charge of the maintenance of the ICE-HT buildings, the personnel and facility safety, the monitoring and expansion of electrical &amp; mechanical infrastructure and UPS coverage, the technical support of the laboratories, the construction of special supply networks in the labs (air, nitrogen, de-ionized water, hot water etc), the support of the wastewater treatment unit, the maintenance of garden and surroundings, the recycling of materials, the cleaning of the buildings, and the application of all pertinent hygiene rules. It also contributes to the planning of new buildings and units, collaborates with the Technical Services of FORTH at Heraklion, as well as with the regional and national authorities on technical issues.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Technical Support Services (TSS) provide a full range of support and technical services for the operation of the overall ICE-HT infrastructure and laboratory facilities. Three major types of technical-level support can be identified: Machine Workshop The main tasks of the machine workshop are the following: Mechanical design and development of new devices and setups Repair [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-general.php","meta":{"_acf_changed":false,"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1355","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Technical Support - FORTH \/ ICE-HT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.iceht.forth.gr\/en\/technical-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technical Support - FORTH \/ ICE-HT\" \/>\n<meta property=\"og:description\" content=\"Technical Support Services (TSS) provide a full range of support and technical services for the operation of the overall ICE-HT infrastructure and laboratory facilities. 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